For comments, suggestions, enquiries and complaints, please contact:

By mail
Customer Services Department,
ShopThruPost,
Freepost No. 10,
Hong Kong

24-hour Automated Enquiry System
Tel: (852) 2921 2222
Fax: (852) 2868 0094

By e-mail
Order Enquiries: orders@shopthrupost.hk
All Other Enquiries: service@shopthrupost.hk

Whenever possible, we will respond immediately. We will deal with all suggestions or complaints expeditiously and endeavour to reply within 10 days.